You are important to us and we want to ensure you are completely satisfied with your purchase from Gifts and Keepsakes.
If your special gift or keepsake
• Arrives broken or damaged
• Is not as shown on the website
• Or doesn't arrive within 2 weeks of the items leaving our warehouse
We will replace it.
To provide us will all the information we need please send an email to email@example.com with the following information:
1. Your Order Number
2. A photo and description of the item that is damaged, broken or not as it appears on the website
All refunds must be approved before returning.